Last updated: 23 July 2026
Who we are
Bridge Engineering Services Ltd is responsible for the personal information described in this notice. You can contact us at 8 Portland Place, Mottram Road, Stalybridge, SK15 3AD, by telephone on 0161 304 7800, or by email at sales@bridge-engineering.net.
Information we collect
When you contact us or request a quotation, we may collect your name, company, email address, telephone number, enquiry details, part numbers, delivery requirements and files you choose to upload. Our hosting and security services may also record technical information such as an IP address, browser type and request time.
How we use it
We use this information to answer enquiries, prepare quotations, identify and source products, fulfil orders, provide customer service, keep business records, protect the website from misuse and meet legal obligations. We normally process enquiry and customer information because it is necessary to take steps at your request, perform a contract, comply with the law, or support our legitimate business interests.
Who we share it with
We may share relevant information with product manufacturers, distributors, couriers, professional advisers, IT providers, email providers and website hosts when needed to answer an enquiry or provide a service. We do not sell personal information.
How long we keep it
Unsuccessful quotation enquiries are normally kept for up to two years. Customer, order and accounting records may be kept for up to seven years where needed for service, tax and legal purposes. Security logs are kept only as long as reasonably necessary. We may retain information longer where a dispute, warranty or legal obligation requires it.
Files and special information
Please do not upload personal, confidential or export-controlled material unless it is necessary for your enquiry and you are authorised to share it. Files are used only to assess and respond to the enquiry.
Cookies and external services
The website uses essential storage required for security and core functions. The Google Map on our Contact page is optional and is loaded only after you allow it; Google may then receive technical information and set its own cookies. You can change that choice using Cookie settings in the footer.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, objection or transfer. You may also complain to the UK Information Commissioner’s Office. Contact us first if you would like us to address a concern.
Changes to this notice
We may update this notice when our services or legal requirements change. The latest version will always appear on this page.